For the last year or so I have been getting a weird connection hiccup that throws me offline for a minute or two.
I’ve tried and discarded many, many different troubleshooting ideas. None work. It is driving me crazy. Partly because it is a frustrating and always-ill-timed issue, but mainly because I am a computer professional* and can’t seem to get a clue about what to do.
* well okay, I am a software professional, yet still. Problem solving is the thing I do best. Usually.
Here are all the things I know about the issue:
- It occurs once or twice a day, most days, at varying times
- It lasts about two minutes
- During the hiccup, I am still on my wireless network but am unable to get out past the router (as if I need a fresh IP address?
- Other computers on the wireless home network are also effected and lose connectivity
- It only happens when I am at my work-week apartment which has Cox cable. It never happens at my home which has TWC/RoadRunner cable
- It only happens while playing DDO. It never happens to my daughter (who shares the network) at all unless I am playing DDO
Here are some anecdotal comments that may or may not be useful clues
- Rebooting the router solves the problem, but I think that turned out to be coincidence, waiting a couple of minutes solves the problem too
- It happened to me this morning while fighting Epic Velah. When I returned, I learned that most of the Chinese players in my group D/C’d at the same time (and yes, most of the team was Chinese, and we wiped)
- I bought a new router but it made no difference
- I’ve involved Cox tech support, but their logs show no connectivity interruptions
The only conclusion I can reach is that whatever it is, it is something coming from the DDO servers, not from general internet access, and it only affects certain types or classes of routings or NAT schemes. A type that Cox has but Time Warner does not, and is apparently shared by many Chinese players.
Any ideas? I am clueless, and more than a little frustrated. It doesn’t keep me from playing but it does add a little extra dimension to the difficulty level of certain quests 🙂